Services

STEP BY STEP

Measuring impact is tough to do without a plan. EJS PR will help you bring to life an informed, thoughtful, and deliberate strategic plan to meet communication and engagement goals – and then we provide the human-power to make it happen.

  • 01 PROJECT ASSESSMENT

    Conduct a project assessment to determine the level and type of support required; assess the client’s resource capacity or constraints; clarify and define the challenge.

  • 02 Risk Assessment

    Several tools may be used to help determine risk levels to project success or organizational reputation; may involve internal SWOT analysis and audits, external environmental scan and identifying sensitivities.

  • 03 PLAN

    Armed with a solid understanding of the risk and challenge at hand, a data-informed approach is taken to develop tailored engagement or communications plans including timelines and budgets.

  • 04 DEVELOP

    Develop the engagement and communication tools and tactics to execute the plan.

  • 05 Implement

    Roll-out time! Execute the plan while ensuring measures in place to be able to evaluate impact.

SPECIALIZED SERVICES 

  • STAKEHOLDER & COMMUNITY ENGAGEMENT

    • Stakeholder identification and project risk assessment to inform planning
    • Create stakeholder and Indigenous engagement plans
    • Conduct direct engagement / facilitate engagement between stakeholders and client teams  
    • Indigenous inclusion strategy / Indigenous economic development initiatives 
    • Set up and/or audit engagement tracking processes 
    • Develop and implement engagement tools and tactics (information sessions, webinars, workshops, group dialogues, site visits, open houses, surveys)
    • Extensive understanding and expertise with provincial and federal regulatory consultation requirements for  major infrastructure, energy/natural resources, housing, and healthcare

  • Communication Management

    • Content strategy, writing, editing, copyediting for an array of print and digital channels
    • Communication plans including budgeting and human resource planning
    • Manage and respond to public inquiries (toll free lines, email inboxes, website inquiries)
    • Develop communication tools: presentations, reports, news releases, newsletters, factsheets, brochures, formal letters, speeches
    • Social media campaign development and content creation
    • Key messages and issues responses

  • Public Relationships Strategy

    • Environment, Social and Governance (ESG) strategy
    • Issues identification, tracking and management
    • Media relations
    • Government relations